AutoCinema AI ("we", "our", "us"), developed and sold by DKL Software, respects your privacy. This policy explains what we collect, why, and what you can ask of us when you use our website, the application and the pages it hosts (together, the "Services").
1. What we collect
Information you give us
- Name and email address when your account is created after a purchase
- The ideas, scripts, photos, logos, product pictures, reference videos and other files you enter or upload
- Content you write, generate or edit inside the application, including your cast, locations, storyboards and finished videos
- Connections and keys you choose to add (see section 4)
- Names and emails of team members and clients you add to an Agency or Whitelabel account
- Anything you send to support
Information collected automatically
- IP address, device and browser information
- Usage inside the application: which features were run, when, and what they cost, so credits can be charged and shown to you
Purchase information
Purchases are processed by LaunchPad. We receive the buyer's name, email, the product bought and the transaction reference so the account can be created and unlocked. We never see or store card numbers.
2. How we use it
- To create and operate your account and unlock what you bought
- To generate the scripts, pictures, voices, music and videos you ask for
- To store your projects and serve the pages and review links you share
- To charge credits for the work done and to show you that usage
- To prevent abuse, keep the service secure and meet legal obligations
3. AI processing
What you enter and upload is sent to third-party AI providers to produce your content. We do not use your content to train models. Generated content can be wrong or unsuitable; you are responsible for reviewing it before you publish it.
4. Your keys and connected accounts
If you add your own API key for a video provider, or connect a YouTube account, or save a payment webhook secret on a Whitelabel account, the key or token is encrypted before it is stored, is used only for the action you asked for, and can be removed by you at any time. Your use of those providers is governed by their own terms and billed by them.
5. Pages and links you share
Portfolio pages and Whitelabel studio pages are public on the address they use. Client review links are private: anyone holding the link can watch the video and leave a decision, so share them with care. You are responsible for what you publish.
6. People in your content
If you upload a photo or voice of a real person, you confirm you have that person's permission. You are the controller of any personal data of your clients, team members and customers that you add to the Services.
7. Sharing
We do not sell personal data. We share it only with the providers needed to run the Services (hosting, AI models, email delivery, LaunchPad for purchases), with authorities when the law requires, and to prevent fraud. Each provider is bound to protect it.
8. Retention
We keep your data while your account exists and as long as needed to meet legal, tax and dispute obligations. You may ask for deletion at any time; your projects and shared pages are then removed, except records we must keep by law.
9. Security
Data is stored on servers we operate, encrypted in transit, with access limited to what running the service requires. No system is perfectly secure; keep your password private and tell us at once if you suspect misuse.
10. Your rights
Depending on where you live you may access, correct, export, restrict or delete your personal data, or object to its processing. Write to us through the support desk or the email on this page and we answer within the time the law allows.
11. Children
The Services are for adults. We do not knowingly collect data from anyone under 18.
12. Changes
We will post changes here with a new date and, for material changes, tell account holders by email.
13. Contact
Support desk: https://vipsupport.online/ . Email: dkl-software@myimworld.com