Welcome to AudioBank. Your privacy matters to us. This Privacy Policy explains how AudioBank collects, uses, stores, protects, and shares information when you visit our website, purchase our products, join our affiliate program, contact our support team, or use any AudioBank-related services.
By using AudioBank, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you interact with AudioBank, we may collect information such as:
- Your name
- Email address
- Billing details
- Account login details
- Purchase information
- Support messages
- Affiliate or JV partner details
- Any information you submit through forms, checkout pages, surveys, or support requests
Product Usage Information
When you use AudioBank, we may collect information related to your account activity and usage, such as:
- Projects created inside AudioBank
- Prompts, topics, book ideas, audiobook inputs, scripts, or content you enter
- Generated audiobook files, covers, metadata, and related outputs
- Feature usage, credit usage, and account activity
- Technical logs that help us improve performance and fix errors
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral links
- Time spent on pages
- Cookies and tracking data
- General location based on IP address
This helps us improve our website, measure marketing performance, prevent abuse, and provide a better user experience.
2. How We Use Your Information
We may use your information to:
- Create and manage your AudioBank account
- Process purchases and product access
- Deliver software access, bonuses, upgrades, and training
- Provide customer support
- Send important product updates
- Send promotional emails when you have agreed to receive them
- Track affiliate referrals and commissions
- Improve AudioBank features, performance, and user experience
- Detect fraud, abuse, security issues, or unauthorized activity
- Comply with legal, tax, accounting, and business obligations
We do not sell your personal information as part of our core business activities.
3. Payments and Checkout
AudioBank may use third-party checkout platforms, payment processors, or affiliate platforms to process payments, manage orders, and track commissions.
We do not directly store your full credit card number or complete payment card details on our own servers. Payment information is handled by secure third-party payment providers in accordance with their own privacy and security policies.
Please review the privacy policy of the checkout or payment platform used during your purchase.
4. Cookies and Tracking Technologies
AudioBank may use cookies, pixels, tracking links, and similar technologies to:
- Remember user preferences
- Improve website performance
- Track affiliate referrals
- Measure advertising results
- Understand visitor behavior
- Protect the website from spam or abuse
You can disable cookies through your browser settings. Some parts of the website may not work properly when cookies are disabled.
5. Email Marketing
When you join our email list, buy AudioBank, request information, or sign up for updates, we may send you emails about:
- Product access
- Training
- Updates
- Bonuses
- Launch announcements
- Related offers
- Affiliate/JV communication
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email. We may still send important transactional messages related to your purchase, account, or support request.
6. Affiliate and JV Partner Information
When you apply to promote AudioBank as an affiliate or JV partner, we may collect information such as:
- Name
- Affiliate platform profile
- Promotion details
- Referral and commission tracking data
- Communication history
We use this information to manage affiliate approvals, track performance, communicate launch updates, and process commission-related activity through the applicable affiliate platform.
7. How We Share Information
We may share limited information with trusted third parties who help us operate AudioBank, including:
- Payment processors
- Checkout platforms
- Affiliate tracking platforms
- Email marketing providers
- Hosting providers
- Analytics providers
- Customer support tools
- Security and fraud prevention services
- Legal, accounting, or compliance advisors
These providers may only access the information needed to perform their services.
We may also disclose information when required by law, to protect our rights, to prevent fraud or abuse, or to respond to valid legal requests.
8. User Content and Generated Content
AudioBank may allow you to enter topics, scripts, prompts, book ideas, audiobook projects, cover instructions, metadata, and other content.
You remain responsible for the content you submit and generate through AudioBank. Please do not submit confidential, illegal, copyrighted, harmful, or sensitive personal information unless you have the right to use it.
We may process your submitted content only as needed to provide AudioBank features, improve system performance, troubleshoot issues, enforce our terms, and support your account.
9. Data Retention
We keep your information only as long as needed for legitimate business purposes, including:
- Account access
- Purchase records
- Customer support
- Legal and tax obligations
- Fraud prevention
- Product improvement
- Dispute resolution
You may request deletion of your personal information, subject to legal, accounting, security, and operational requirements.
10. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, software, server, or online transmission can be guaranteed to be 100% secure. You are responsible for keeping your account login details safe.
11. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Request a copy of your data
- Withdraw consent from email marketing
- Opt out of certain cookies or tracking technologies
To make a privacy request, please contact us using the information below.
12. California Privacy Notice
California residents may have additional rights under California privacy laws, including the right to know what personal information is collected, used, shared, or disclosed; the right to request deletion; the right to correct certain information; and, where applicable, the right to opt out of certain sharing or sale-related activities.
AudioBank does not sell personal information as a core business activity.
To submit a California privacy request, please contact us at the email address listed below.
13. International Users
AudioBank may be accessed from different countries. By using our website or services, you understand that your information may be processed in countries where privacy laws may differ from those in your location.
Where required, we will take reasonable steps to handle your information in accordance with applicable privacy requirements.
14. Children’s Privacy
AudioBank is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us, and we will take reasonable steps to delete it.
15. Third-Party Links
Our website, emails, product dashboard, or training materials may contain links to third-party websites, tools, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before sharing information with them.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
Your continued use of AudioBank after changes are posted means you accept the updated Privacy Policy.
17. Contact Us
For privacy questions, data requests, or support, please contact us at:
AudioBank Support Email: audiobank@vipsupport.online Website: https://vipsupport.online/ Company: DKL Software